It's no secret that keeping a hotel clean and presentable is a huge undertaking. There are so many details to attend to, and it can be difficult to keep up with everything. One of the most important details is ensuring that glass shower doors are sparkling clean. But how do hotels keep glass shower doors clean and streak-free?
Housekeepers are on their feet all day, which puts them at risk of various musculoskeletal strains and injuries. Repetitive movements and improper techniques put housekeepers at risk of damage to the nerves, muscles and ligaments. In addition, slip-and-fall injuries can cause serious damage requiring time off work to recover.
Good hotel hygiene standards don't just include doing an impeccable job of cleaning and sanitising. They also require being able to maintain the perception of cleanliness at all times, for guest confidence and management approval. Five-star hotels are even more under scrutiny, and must uphold the most rigorous standards when it comes to hotel hygiene and the perception of how sanitary each room and item is.
With its spectacular location and stunning views, a suite at the Pullman Quay Grand is always in high demand, especially in the peak summer and New Year season. Room servicing times must be fast, professional and efficient to keep up with demand.
The hospitality industry is highly competitive. As part of finding ways to enhance the guest experience, hotels are turning to technology for cutting-edge hospitality solutions. Check out these ways to create novel hotel experiences.
What is the role of housekeeping in a setting such as an upscale hotel? In the hospitality industry, housekeepers are often overlooked or underrated, seen as mere janitorial staff. Hotel housekeeping workers are much more than their job, however - as the staff who have the most direct impact on hotel guest comfort and satisfaction, they are truly on the front lines of presentation and perception.
When people visit Australia and book a hotel room, every person differs when it comes to the accommodations they want the most. For some, these must-have inclusions are more comfort-related; for others, they're technological, such as free Wi-Fi or complimentary tablets.
When the brand-new, international five-star Sofitel Darling Harbour opened its doors in September 2017, it promised guests a one-of-a-kind, luxurious hotel experience; complete with breathtaking views on the Harbour and skyline, spectacular infinity pool, state-of-the-art technology and contemporary décor inspired by chic French elegance.